Corporate Profile

Customer Capital Consulting is an established consulting firm specialising in customer relationship management (CRM) and AI Business Solutions. Led by a management team with extensive experience in CRM, business solutions, business consulting and technology, we assist you in addressing your organisation’s CRM challenges, AI business transformation, operationalise and achieve your business goals. We provide solutions in three key areas: Strategy, Process and Technology.

Our team of consultants is united by a passion for CRM and AI business solutions, and a strong commitment to achieving tangible results for our clients. Leveraging deep technical expertise and extensive business experience, we surface real CRM and AI transformation challenges, develop and implement strategies that deliver impact, and create greater enterprise value. It is this dedication to excellence—in both CRM and AI solutions—that has enabled us to consistently achieve high customer satisfaction rates.

Our established track record is evident from our impressive clientele which includes multinational companies and government agencies.

Customer Capital Consulting is dedicated to help companies unveil the potential and optimise your customers, partners, marketing, sales, servicing capabilities to create trusted business and customer relationships.

Founded by a team of highly qualified professionals with firsthand understanding and deep insights in CRM / AI strategy, process, and technology solutions (including Microsoft Business Solutions like Dynamics 365, Power Platform, Copilot, Agentic AI), we are heartened to record a high customer satisfaction rate to date.

Our success arises from a client-centric business model which emphasises on four areas:

• Integrated business-technology-organisation approach which can be customised to address our clients’ most critical challenges;

• Leveraging on the varied expertise of Customer Capital Consulting’s team of consultants - CRM / AI domain, information technology, as well as industry and business-specific knowledge;

• Collaborating closely with clients

• Working with suitable professional partners, if necessary, to deliver optimal project outcome.