Microsoft Dynamics 365 and Power Platform Adoption Programs

How We Do It

Programs

At Customer Capital Consulting, our consultants are dedicated to address your business challenges by looking at them from the customer perspective:

Clarity
Define your customer vision. Manage your customer relationships. Understand your customer needs and expectations. Benchmark market practices. Adopt a step by step approach to realize your customer-centric objectives.

Competency
Define, review and improve the areas in customer management, marketing, sales, service, and customer touchpoints. Train, advise, build and enable your organisation to focus on your most valuable asset - your customers.

Continuity
Transfer knowledge. Enforce customer focus practices. Strengthen your customer relationships. Enhance performance. Incorporate CRM into your planning and build confidence in your organisation to execute on-going and new customer initiatives.

Our Offering

Focus

Training

Microsoft Dynamics Training

Our comprehensive training programmes are designed to equip your team with the knowledge and skills necessary to fully leverage the capabilities of Microsoft Dynamics 365 and Power Platform. Tailored to your organisation’s unique context, our sessions blend practical insights with hands-on experience, ensuring participants can confidently apply CRM concepts to drive business results.

Consulting / Advisory

Benefit from expert guidance at every step of your CRM or low-code journey. Our technical advisory services provide strategic advice, best practices, and deep technical expertise to ensure that your CRM and Power Platform implementation and integration projects are robust, scalable, and aligned with your organisation’s goals. We help you navigate complexities, optimise performance, and future-proof your technology investments.

Implementation

Realise the full potential of Microsoft Dynamics 365 and Power Platform with our end-to-end implementation services. From initial planning and system configuration to data migration and user adoption, our experienced consultants work closely with you to deliver solutions that fit your business processes and maximise value, on time and within budget.

Support

Ensure seamless operation and continuous improvement with our dedicated support services. We provide proactive monitoring, troubleshooting, and ongoing assistance to keep your Dynamics 365 and Power Platform systems running smoothly. Our team is committed to resolving issues quickly and empowering your users to get the most out of your technology investment.

Digital Factory

Accelerate your digital transformation with our Digital Factory approach. We combine agile methodologies, rapid prototyping, and collaborative development to deliver innovative Power Platform solutions tailored to your unique needs. From ideation to deployment, our multidisciplinary team helps you build, test, and scale new digital capabilities for lasting impact.

Hackathon

Ignite innovation and discover new possibilities with our Power Platform-focused hackathons. These immersive experiences bring together your team to tackle real-world challenges, foster creative problem-solving, and rapidly prototype solutions using the latest Microsoft technologies. Our expert facilitators guide participants through every stage, transforming ideas into impactful business outcomes.